The Mediating Role of Work Motivation in Linking Leadership, Rewards, and Sales Performance at Astra Motor

Main Article Content

Zhackya Nur Ikhsanida
Heriyadi Heriyadi
Endah Mayasari
Maria Christiana Iman Kalis
Rizani Ramadhan

Abstract

This study aims to analyze the influence of transformational leadership and rewards on employee performance, with work motivation as a mediating variable, among contract salespeople at PT Astra International Tbk – Honda Sales Operation, Pontianak Patimura Branch. A quantitative approach was used, with data analyzed using Partial Least Squares (PLS) through SmartPLS 4. The results show that transformational leadership and rewards have a significant effect on work motivation and employee performance. Work motivation also significantly influences performance and mediates the relationship between transformational leadership and rewards on performance. This study highlights the importance of inspirational leadership styles and fair reward systems in enhancing the motivation and performance of contract sales employees.

Downloads

Download data is not yet available.

Article Details

How to Cite
Nur Ikhsanida, Z., Heriyadi, H., Endah Mayasari, Maria Christiana Iman Kalis, & Rizani Ramadhan. (2025). The Mediating Role of Work Motivation in Linking Leadership, Rewards, and Sales Performance at Astra Motor . ULIL ALBAB : Jurnal Ilmiah Multidisiplin, 4(8), 1857–1872. https://doi.org/10.56799/jim.v4i8.10128
Section
Articles

References

Abas, C. P. G., Mendo, A. Y., & Biki, S. B. (2025). Pengaruh Insentif dan Reward terhadap kinerja karyawan PT. Wan Setia. Economic Reviews Journal, 4(1), 110–127. https://doi.org/10.56709/mrj.v4i1.614

Adawiyah, I., & Sopiah, S. (2023). Transformational Leadership And Employee Performance : Systematic Literature Review. Transformasi: Journal of Economics and Business Management, 2(4), 202–214. https://doi.org/10.56444/transformasi.v2i4.1163

Aeni, N., & Kuswanto, H. G. (2021). The Influence of Leadership Style, Motivation and Work Discipline on Employee Performance. International Journal of Management Science and Information Technology, 1(2), 20–24. https://doi.org/10.35870/ijmsit.v1i2.352

Aisyah, Lumbanraja, P., Absah, Y., & Silalahi, A. S. (2025). Leadership Dynamics in Government Institutions: The Paradox of Performance and Innovation under Bureaucratic Structures. International Review of Management and Marketing , 15(2), 20–31. https://doi.org/10.32479/irmm.18029

Alaina, R. T., Ahmad, M., & Mendo, A. Y. (2025). Pengaruh Reward dan Punishment Terhadap Motivasi Kerja pada PT. Bank SulutGo Cabang Suwawa. Economic Reviews Journal, 4(1), 183–198. https://doi.org/10.56709/mrj.v4i1.624

Alhmoud, A., & Rjoub, H. (2020). Does Generation Moderate the Effect of Total Rewards on Employee Retention? Evidence From Jordan. SAGE Open, 10(3), 1–15. https://doi.org/10.1177/2158244020957039

Ariq, A. A., & Prabowo, B. (2024). Pengaruh Leadership Style, Reward, dan Punishment terhadap Kinerja Karyawan pada PT. Hikmah Sejahtera Surabaya. J-MAS (Jurnal Manajemen Dan Sains), 9(1), 156–166. https://doi.org/10.33087/jmas.v9i1.1538

Asri, D. H., & Fitrian, A. (2024). FACTORS THAT CAN INFLUENCE WORK MOTIVATION IN NOTARY OFFICE EMPLOYEES. COSTING: Journal of Economic, Business and Accounting, 7(5), 1224–1239. https://doi.org/10.31539/costing.v7i5.11590

Azra, A. D., Saragih, R., & Winarno, A. (2024). The Influence of Digital Culture and Transformational Leadership Style on Employee Performance: The Mediating Role of Work Motivation. International Journal for Multidisciplinary Research (IJFMR), 6(5), 1–14. https://doi.org/10.36948/ijfmr.2024.v06i05.29546

Azzahra, G., & Barry, R. R. (2024). THE IMPACT OF REWARD AND PUNISHMENT MECHANISMS ON EMPLOYEE PERFORMANCE: THE MEDIATING ROLE OF WORK MOTIVATION. Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi, 11(3), 1753–1761. https://doi.org/10.35794/jmbi.v11i2.59208

Bagaskara, K. K. S. B., & Heryanda, K. K. (2021). PENGARUH MOTIVASI KERJA DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI PADA PT PINUS MERAH ABADI SINGARAJA. Bisma: Jurnal Manajemen, 7(2), 139–147. https://doi.org/10.23887/bjm.v7i2.30548

Bass, B. M. (1985). LEADERSHIP AND PERFORMANCE BEYOND EXPECTATIONS. Free Press, Collier Macmillan.

Burns, J. M. (1978). Leadership. Harper & Row.

Chaerudin, A. R., & Okaviani, L. L. (2023). The Effect of Transformational Leadership Style on Employee Performance Through Organizational Culture as an Interverning Variable. Bina Bangsa International Journal of Business and Management, 3(1), 76–87. https://doi.org/10.46306/bbijbm.v3i1.55

Choiriyah, Djazuli, A., Indah, S., Anggeraini, D. U., & Ulfa, F. A. (2021). The Influence of Leadership Style, Motivation, and Work Discipline against Employee Performance in the Regional Secretariat Ogan Komering Ulu (OKU) Regency South Sumatra. International Journal of Business, Management and Economics, 2(1), 2746–1351. https://doi.org/10.47747/ijbmer.v2i1.199

Dami, W. D., Niha, S. S., Kaluge, A. H., Perseveranda, M. E., & Paridy, A. (2024). Pengaruh Kepemimpinan Transformasional, Kompetensi Pegawai dan Budaya Organisasi Terhadap Kinerja Pegawai melalui Motivasi Kerja. Public Policy: Jurnal Aplikasi Kebijakan Publik Dan Bisnis, 5(1), 571–589. https://doi.org/10.51135/PublicPolicy.v5.i1.p570-589

Excelsa, M., Margono, & Kurniawati, D. T. (2024). The influence of transformational leadership and career development on employee performance mediated by work motivation. International Journal of Research in Business and Social Science (2147- 4478), 13(5), 931–936. https://doi.org/10.20525/ijrbs.v13i5.3527

Fahrizal, W., Natsir, M., & Respati, H. (2025). The Influence of Retirement Age and Rewards on Employee Performance at Bank Indonesia with Work Motivation as a Mediating Variable. International Journal of Social Science and Human Research, 08(02), 1232–1241. https://doi.org/10.47191/ijsshr/v8-i2-53

Hadianto, S., & Wahyuningtyas, R. (2025). The Impact of Work Environment, Communication, and Rewards on Employee Performance at The Hajj Financial Management Agency. Jurnal Pendidikan Indonesia, 6(2), 695–712. https://doi.org/10.59141/japendi.v6i2.7006

Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2022). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R. Springer.

Hajiali, I., Fara Kessi, A. M., Budiandriani, B., Prihatin, E., Sufri, M. M., & Sudirman, A. (2022). Determination of Work Motivation, Leadership Style, Employee Competence on Job Satisfaction and Employee Performance. Golden Ratio of Human Resource Management, 2(1), 57–69. https://doi.org/10.52970/grhrm.v2i1.160

Hidayat, R., & Heryjanto, A. (2024). The Influence of Career Development, Work Environment, and Rewards on Employee Performance Mediated By Work Motivation (Empirical Study: Employees at PT Global Loyalty Indonesia). Journal of Research and Community Service, 5(9), 1062–1080. https://doi.org/10.59188/devotion.v5i9.784

Kadyirov, T., Oo, T. Z., Kadyjrova, L., & Józsa, K. (2024). Effects of motivation on creativity in the art and design education. Cogent Education, 11(1), 1–19. https://doi.org/10.1080/2331186X.2024.2350322

Karyono, Ahadiat, A., & Jimad, H. (2023). The Influence of Transformational Leadership on Employee Performance with Work Motivation as a Mediation Variable. The International Journal of Business & Management, 11(3), 54–60. https://doi.org/10.24940/theijbm/2023/v11/i3/bm2303-020

Kiem, P. Van, Anh, N. N., & Quynh, V. T. N. (2024). Factors influencing employees’ job motivation: A case study of small and medium logistics enterprises in Vietnam. International Journal of Innovative Research and Scientific Studies, 7(4), 1738–1746. https://doi.org/10.53894/ijirss.v7i4.3484

Kurniawan, A., Nurmaya, E., & Hidayat, A. C. (2025). Pengaruh Gaya Kepemimpinan Tranformasional, Perceived Organizational Support dan Person-Job Fit Terhadap Kinerja Pegawai ASN BKAD Kabupaten Kulon Progo. EKOMA : Jurnal Ekonomi, Manajemen, Akutansi, 4(2), 4250–4265. https://doi.org/10.56799/ekoma.v4i2.7347

Mulyasari, Y. D., & Asteria, B. (2025). The Influence of Workload, Work Stress, and Work Motivation on Employee Performance at Perumda BPR Bank Jogja. Jurnal Bina Manajemen, 13(2), 11–18. https://doi.org/10.52859/jbm.v13i2.722

Nadila, D., & Oktaviannur, M. (2025). The Influence of Job Satisfaction and Work Motivation on the Performance of Employees at Service Bureau Princess Bandar Lampung. International Journal of Economics (IJEC), 4(1), 263–273. https://doi.org/10.55299/ijec.v4i1.1251

Nindita, T., & Rani, R. (2025). Pengaruh Motivasi dan Disiplin Kerja Terhadap Kinerja Karyawan Biro Umum dan SDM Kemenko PMK. Jurnal Manajemen Dan Administrasi Antartika, 2(3), 119–128. https://doi.org/10.70052/juma.v2i3.534

Noruliyanto, E., Ratnawati, & Rokhman, M. T. N. (2024). Effectiveness of Work Motivation and Work Environment in Mediating the Influence of Transformational Leadership Style on Employee Performance in Bappeda, Malang District, Indonesia. Journal of Global Economics, Management and Business Research, 16(2), 1–10. https://doi.org/10.56557/jgembr/2024/v16i28714

Nurlaela, I., Ismail, G. D., Aziz, D. A., Recky, & Sudaryo, Y. (2025). Pengaruh Kepemimpinan Transformasional, Budaya Organisasi, dan Motivasi Kerja Terhadap kinerja Karyawan (Studi Pada Industri Manufaktur Perusahaan Y di Bandung. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 11(1), 301–313. https://doi.org/10.35870/jemsi.v11i1.3635

Nurofik, A., & Yuliana, S. (2022). PENGARUH KEPEMIMPINAN, BEBAN KERJA DAN LINGKUNGAN KERJA TERHADAP MOTIVASI KERJA KARYAWAN AGNICOM PADANG PARIAMAN. Jurnal Inovasi Penelitian, 3(3), 5523–5532. https://doi.org/10.47492/jip.v3i3.1883

Pires, B., Kellen, P. B., & Ximenes, M. (2023). Transformational Leadership and Employee Performance: Work Motivation as a Mediator. JOURNAL OF DIGITAINABILITY, REALISM & MASTERY (DREAM) Journal of Digitainability, 02(12), 228–247. https://doi.org/10.56982/dream.v2iSI(12)-DECEMBER.177

Prayoga, D., & Nurwulandari, A. (2025). A TRANSFORMATIONAL LEADERSHIP, REWARD, AND PUNISHMENT PHYSICAL WORK ENVIRONMENT AND ITS INFLUENCE ON EMPLOYEE PERFORMANCE THROUGH EMPLOYEE WORK MOTIVATION. Jurnal Apresiasi Ekonomi, 13(1), 84–102. https://doi.org/10.31846/jae.v13i1.845

Putri, A. Z., & Sugeng, I. S. (2025). Pengaruh Lingkungan Kerja dan Pemberian Reward terhadap Kinerja Karyawan pada PT Berkah Ibu Fashion Bekasi. Jurnal Ekonomi Bisnis Antartika, 3(1), 24–30. https://doi.org/10.70052/jeba.v3i1.512

Putri, R. W., Saputra, P., Rosnani, T., & Irdhayanti, E. (2025). The influence of transformational leadership and servant leadership on employee performance mediated by job satisfaction. Journal of Management Science (JMAS), 8(1), 153–162. www.exsys.iocspublisher.org/index.php/JMAS

Rahmada, C., & Widhianto, C. W. (2024). FACTORS AFFECTING EMPLOYEE PERFORMANCE MEDIATED BY EMPLOYEE MOTIVATION AT PT. XYZ. Interdiciplinary Journal and Humanity, 3(8), 496–505. https://doi.org/10.58631/injurity.v3i8.231

Rahmadhon, G., Firdaus, V., & Sumartik, S. (2024). The mediating role of work motivation: The effect of leadership, workload, and reward on employee performance. Jurnal Fokus Manajemen Bisnis, 14(2), 190–208. https://doi.org/10.12928/fokus.v14i2.10704

Rahman, S., Asmony, T., & Nurmayanti, S. (2023). The Influence of Transformational Leadership and Organizational Climate on Work Motivation and Innovative Work Behavior at the Department of Population and Civil Registration of East Lombok Regency. JURNAL SOSIAL EKONOMI DAN HUMANIORA, 9(2), 181–190. https://doi.org/10.29303/jseh.v9i2.365

Ramadayanti, S. L. (2023). Pengaruh Kepemimpinan Transformasional dan Stres Kerja terhadap Motivasi Kerja dan Kinerja Karyawan (Studi pada Pt.Indo Tirta Abadi Gempol). Journal of Economic, Management and Entrepreneurship, 1(4), 151–162. https://doi.org/10.61502/jemes.v1i4.62

Ranisah, F., Oktiani, F., & Sumbogo, I. A. (2025). Pengaruh Komunikasi, Disiplin, Pengembangan Karir dan Motivasi Kerja terhadap Kinerja Karyawan PT XYZ. KALBISIANA: Jurnal Sains, Bisnis Dan Teknologi, 11(1), 47–58. https://doi.org/10.53008/kalbisiana.v11i1.1204

Rosdiana, A., & Johanes, S. (2024). The Influence of Performance Appraisal and Reward on Employee Performance ss Mediated by Employee Job Satisfaction on PT. Expert Jaya Group (Property Company). Jurnal Akuntansi, Manajemen, Dan Perencanaan Kebijakan, 1(4), 1–21. https://doi.org/10.47134/aaem

Ruswandi, R. R., & Irfani, A. (2025). Pengaruh Reward dan Punishment terhadap Kinerja Karyawan pada PT Jade Coral Textile. Bandung Conference Series: Business and Management, 5(1), 723–730. https://doi.org/10.29313/bcsbm.v5i1.18189

Sandra, E. (2021). The Effect Of Reward And Punishment To The Performance Of PT. Telesindo Shop Tanjungpinang Employees. Journal of Business and Management Review, 2(1), 001–011. https://doi.org/10.47153/jbmr21.822021

Sanezara, G. E., MS, M. Z., & Yamali, F. R. (2024). Pengaruh Gaya Kepemimpinan Transformasional dan Disiplin Kerja terhadap Kinerja Karyawan Melalui Motivasi Di PT. Bank Negara Indonesia (PERSERO) Tbk Cabang Jambi. J-MAS (Jurnal Manajemen Dan Sains), 9(1), 713. https://doi.org/10.33087/jmas.v9i1.1722

Saputra, G. D., Giriati, Hasanudin, & Shalahuddin, A. (2025). Ilomata International Journal of Management The Influence of Transformational Leadership and Organizational Justice on Intention to Stay with Mediated Work Engagement. Ilomata International Journal of Management, 6(2), 539–554. https://doi.org/10.61194/ijjm.v6vi2.1507

Sena, J. A. De, Sari, M. W., & Sari, S. (2025). Pengaruh Kepemimpinan Transformasional dan Kesejahteraan Organisasi terhadap Kinerja Karyawan melalui Organizational Citizenship Behavior (OCB) sebagai Variabel Intervening pada PT Bank Pembangunan Daerah Sumatera Barat. ARZUSIN: Jurnal Manajemen Dan Pendidikan Dasar, 5(2), 477–493. https://doi.org/10.58578/arzusin.v5i2.5123

Shintianingsih, E. N., & Utomo, B. (2024). Pengaruh Gaya Kepemimpinan Islami, Reward, dan Punishment tarhadap Kinerja Karyawan dengan Motivasi Kerja sebagai Variabel Moderasi pada Karyawan Brownies Cinta Karanganyar. MABIS: JURNAL MANAJEMEN BISNIS SYARIAH, 4(1), 43–53. https://doi.org/10.31958/mabis.v4i1.11960

Siswanto, S., Maulidiyah, Z., & Masyhuri, M. (2021). Employee Engagement and Motivation as Mediators between the Linkage of Reward with Employee Performance. Journal of Asian Finance, Economics and Business, 8(2), 625–633. https://doi.org/10.13106/jafeb.2021.vol8.no2.0625

Sudirman, S. F., Hajar, I., & Asraf, A. (2024). Pengaruh Gaya Kepemimpinan Transformasional Terhadap Motivasi Kerja dan Kinerja Pegawai pada Badan Kepegawaian Daerah Provinsi Sulawesi Tenggara. Indo-Fintech Intellectuals: Journal of Economics and Business, 4(2), 201–216. https://doi.org/10.54373/ifijeb.v4i2.1195

Sugiyono. (2017). Metode Penelitian Bisnis: Pendekatan Kuantitatif, Kualitatif, Kombinasi, dan R&D. Alfabeta.

Sukmawati, Marnis, & Putro, T. S. (2023). THE EFFECT OF TRANSFORMATIONAL LEADERSHIP AND TRANSACTIONAL LEADERSHIP ON WORK MOTIVATION AND EMPLOYEE ENGAGEMENT (MEDICAL) EMPLOYEE AT ZAINAB CHILDHOOD HOSPITAL PEKANBARU. International Scientific Journal Theoretical & Applied Science, 122(6), 117–130. https://doi.org/10.15863/TAS

Sulistiyo, J. (2025). The Influence of Transformational Leadership on Employee Performance at PT. Honda Tugu Mandiri. Blantika: Multidisciplinary Jornal, 3(3), 2025. https://doi.org/10.57096/blantika.v3i3.301

Sulvitri, V. (2025). Pengembangan Karir dan Pemberian Reward Sebagai Strategi Meningkatkan Kinerja Karyawan di PT. Dwidaya Mitra Persada. Journal of Basic Educational Studies, 5(1), 366–373. https://doi.org/47467/eduinovasi.v5i1.6409

Syafitri, E. B., & Astuti, D. (2025). The Influence of Motivation and Work Goals on Employee Performance in Organizations. Review: Journal of Multidisciplinary in Social Sciences, 2(2), 46–52. https://doi.org/10.59422/rjmss.v2i02.767

Tarigan, P. O., Robain, W., & Hasibuan, H. A. (2025). Analisa Disiplin, Motivasi Kerja dan Lingkungan Kerja terhadap Kinerja Pegawai Negeri Sipil Bekangdam I/Bukit Barisan. Journal of Comprehensive Science, 4(1), 557–569. https://doi.org/10.59188/jcs.v4i2.3010

V, N. (2021). Impact of Rewards And Recognition On Employee Performance. International Journal of Scientific Engineering and Technology Research, 10, 75–80. https://doi.org/10.3389/fpsyg.2022.913773