VANESSA, Chelsea. Analisis Pengaruh Kualitas Pelayanan dan Kepercayaan pada Loyalitas Nasabah PT Bank Central Asia Tbk Cabang Kartini. EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi, [S. l.], v. 4, n. 4, p. 7277–7287, 2025. DOI: 10.56799/ekoma.v4i4.10172. Disponível em: https://www.ulilalbabinstitute.id/index.php/EKOMA/article/view/10172. Acesso em: 17 jul. 2026.